Privacy Policy

We collect information to provide and improve our services. This includes:

• Account Information: Name, email address, phone number, and profile details you provide during registration
• Usage Data: How you interact with the platform, pages visited, features used, and time spent on the app
• Location Data: Approximate location to show relevant tasks nearby (with your permission)
• Communication Data: Messages exchanged between Customers and Workers through our platform
• Payment Information: Processed securely by third-party payment providers; we do not store full payment credentials

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Match Customers with suitable Workers based on location and preferences
• Process transactions and send related notifications
• Communicate important updates, security alerts, and support messages
• Personalize your experience and show relevant content
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations and enforce our terms

We use cookies and similar tracking technologies to enhance your experience on Taskopus. These technologies help us:

• Remember your preferences and login status
• Understand how you use our platform
• Measure the effectiveness of our features
• Provide targeted and relevant content

You can manage cookie preferences through your browser settings. However, disabling cookies may affect some platform functionality.

We work with trusted third-party service providers to operate our platform. These may include:

• Payment Processors: Such as Razorpay or Stripe, to securely handle transactions
• Analytics Providers: To help us understand usage patterns and improve our services
• Email & Communication Services: To send notifications and updates
• Cloud Infrastructure: To host and secure our platform

These providers have access only to the information necessary to perform their functions and are obligated to protect your data.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will remove or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request data portability in a structured format

To exercise these rights, please contact us through our Contact page. We will respond to your request within a reasonable timeframe.

Taskopus is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you through the platform or via email.

We encourage you to review this policy periodically. The "Last updated" date at the top indicates when the policy was last revised.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through our Contact page. We take your privacy seriously and will address your inquiry promptly.